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On Call Emergency Services
 
Stevens Electric & Pump Service Inc. prides itself on being available for the customer whenever a problem occurs. The normal office hours are from 7:00 am to 3:30 pm where a dispatcher will take all calls. After normal business hours an answering service takes the calls and will contact the on call personnel. The on call crew will make contact with the customer and discuss the situation. If the customer so chooses, we can attempt to talk them through some of the minor tasks to get the situation under control until normal business hours the following day. If not, our service crew will respond quickly to the site, and make repairs as needed.
 
Each service crew will arrive with the knowledge, tools, and equipment as described in the company information section of this site.
 
If you are in need of emergency service the phone number to call 24 hours a day is: 207-933-9638
 
Information you may be asked to provide is:       
 
  • Your name and phone number where you can be reached
  • Have you done business with us before?
  • What is the location of the lift station with the problem?
  • What is the address this invoice is to be sent?
  • A description of the problem and any helpful information on the station
 
If you are a first time customer, someone may need to be at the site for payment at the time of service or a credit card number may be accepted over the phone.
 
*Customer references and proof of insurance can be provided upon request
 
 
New Lift Station Installation
Retrofits of Older Existing Lift Stations
On Call Emergency Service
Start-Up Services
Preventive Maintenance Programs
 
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